Being in use by millions of enterprises and individuals, QuickBooks Desktop assists in managing day-to-day financial tasks much more efficiently. QuickBooks Desktop has all the advanced mechanisms to provide users with flawless functioning; however yet, using it is not secure from errors and technical bugs. One such problematic error is QuickBooks error H202, which is the most common multi-user mode error and occurs when a user seeks to open the company file (stored over the server) in one of its workstations. An error description shows up on the computer screen reading, “This company file is on another computer, and QuickBooks needs some help connecting.” With the help of this post, we have attempted our best to describe the reasons behind the occurrence of QuickBooks error code H202 and the troubleshooting ways to rectify them with safety.
In case you are finding immediate troubleshooting help to overcome QuickBooks error H202, please contact our QuickBooks support team at (855)-856-0042.
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What leads to QuickBooks error code H202?
QuickBooks error code H202 usually takes place when the workstation fails to connect to the server computer because of some network issues. Nonetheless, there can be several other reasons behind it, such as:
- The QuickBooks Database Server Manager, which lets QuickBooks Desktop turn on the multi-user mode, is not functioning on the server computer.
What are the ways to troubleshoot QuickBooks error H202?
Solution 1) Manually ping the server computer from your workstation
Step 1- Switch on Network Discovery on both the server and the workstation
- On the server and the workstation, select the Windows Start icon.
- Enter “Network” in the search space and double-click on Network and Sharing Center.
- Select the Change advanced sharing settings option.
- In the Network Discovery and File and Printer sharing sections, select the Turn on network discovery option.
Step 2- Find the server name from your server computer
- Open the Run command window on the server computer.
- Enter “CMD” in the search space and select the OK button.
- Into the CMD screen, type “ipconfig/all” and press the Enter key.
- In the Windows IP Configuration section, find the Host Name and make a note of it.
- On the workstation, open the Run command window.
- Enter “CMD” in the search box and then click on OK.
- Into the CMD window, type “ping [your server name]” and press the Enter key.
- In case you receive a reply for each packet with zero loss, your server is working completely fine.
Solution 2) Restart the QuickBooks Database Server Manager on the server
- Open QuickBooks Tool Hub and click on Network Issues.
- Pick QuickBooks Database Server Manager.
- Select the Browse option to find your company file and then click on Start Scan.
- Once the QB Database Server Manager is done scanning to locate the company file, select the Close button.
If you can’t get rid of QuickBooks error H202 even after implementing both the troubleshooting solutions that we have explained above in the post, then our recommendation for you is to get additional troubleshooting help resolving it from our QuickBooks support team at (855)-856-0042.